Betfair Server Issues 9-May-11

Here we will notify you of important information

Moderator: 2020vision

Post a reply

Betfair Server Issues 9-May-11

Postby MarkRussell » Mon May 09, 2011 1:34 pm

Betfair have posted the following:-

We are aware that some of our customers are receiving the following error message:

"Sorry, we are experiencing technical difficulties. An error has occured on the server. You may need to refresh your browser"

We apologise for this disruption to our service and confirm that our engineering team is working to rectify this issue as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

If you require any additional information, please visit our service information page at http://service.betfair.info or contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com
User avatar
MarkRussell
Site Admin
 
Posts: 1792
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham
Top

Postby MarkRussell » Mon May 09, 2011 1:35 pm

And further stated:-

We are aware that some of our customers are still receiving the outlined server error message. Please be assured that our technical team is working to resolve this issue as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

Once again, we apologise for any inconvenience this may be causing and appreciate your continued patience.
User avatar
MarkRussell
Site Admin
 
Posts: 1792
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham
Top

Postby MarkRussell » Mon May 09, 2011 1:37 pm

They have now stated the following:-

The Betfair site is currently unavailable, due to technical problems. We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

If you require any additional information, please visit our service information page at http://service.betfair.info or contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com
User avatar
MarkRussell
Site Admin
 
Posts: 1792
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham
Top

Postby doris_day » Mon May 09, 2011 1:43 pm

I only do half my turnover with Betfair these days. This sort of poor service, together with their greed mentality will be their downfall in the end.
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
User avatar
doris_day
 
Posts: 968
Joined: Fri Nov 02, 2007 12:34 am
Top

Postby MarkRussell » Mon May 09, 2011 1:55 pm

Betfair have now stated that the site is working:-

As of 13:52- the site is back up and we are once again taking bets. We are monitoring the site closely for further issues. Once again sorry
User avatar
MarkRussell
Site Admin
 
Posts: 1792
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham
Top
Post a reply
Return to Announcements

Who is online

Users browsing this forum: No registered users and 15 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

Powered by phpBB® Forum Software © phpBB Group