Betfair Website unavailable on Monday 31st January

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Postby doris_day » Mon Jan 31, 2011 11:15 pm

osknows wrote:
doris_day wrote:Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.


doris, I'm seriously thinking you're related to Bill Hicks? :lol:


LOL.....Could be.....

I'm just an old git who gets pissed off with the current trend where people look for others to take responsibility. Its happening all over the place. What we need to do is to start taking responsibility for our own actions and deal with the problems we all face ourselves.
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
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Postby osknows » Mon Jan 31, 2011 11:23 pm

doris_day wrote:
osknows wrote:
doris_day wrote:Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.


doris, I'm seriously thinking you're related to Bill Hicks? :lol:


LOL.....Could be.....

I'm just an old git who gets pissed off with the current trend where people look for others to take responsibility. Its happening all over the place. What we need to do is to start taking responsibility for our own actions and deal with the problems we all face ourselves.


I would've agreed with a few years ago, now I just don't care....
(And I'm only telling you because I've had a few beers) :lol:
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Postby Mistermind » Mon Jan 31, 2011 11:39 pm

Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.[/quote]

Yes please, it would be helpful to persons who have others to do than live in the chat room all day, to be alerted that the hideous gorgon is posting under the name of Doris_Day. :lol:
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Postby MarkRussell » Tue Feb 01, 2011 12:00 am

Please do not let this thread turn into a slanging match.

Everyone in entitled to their opinion and of course not everyone is going to agree.

I don't think it is going to be possible for us to relay all Betfair Announcements by email as sometimes there simply isn't enough time.

We can however put such announcements in the "News Page" which you will see when you first open Betting Assistant.

And I think, based on past experience, that it is wise to be wary of using the software just after Betfair have done their maintenance.

Regards,
Mark
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Postby samclements74 » Tue Feb 01, 2011 2:02 am

yeah, i got the email too about planned outage, but no notification that the ensuring problems were and are still ongoing,...

common courtesy rarely goes amiss, often so rarely given.
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Postby doris_day » Tue Feb 01, 2011 8:44 am

Mistermind wrote:Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.


Yes please, it would be helpful to persons who have others to do than live in the chat room all day, to be alerted that the hideous gorgon is posting under the name of Doris_Day. :lol:[/quote]

At least you have a sense of humour.....
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
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Postby eclipse » Tue Feb 01, 2011 8:57 am

Just been on the BF forum, no further updates about the API so does that mean it's up and running now? Anyone tried it out?
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Postby GaryRussell » Tue Feb 01, 2011 9:05 am

samclements74 wrote:yeah, i got the email too about planned outage, but no notification that the ensuring problems were and are still ongoing,...

common courtesy rarely goes amiss, often so rarely given.

We did what we could do advise users. Sorry it wasn't enough. We will see if we can learn by this and do better next time. Maybe a warning within the program that is hard to ignore. I don't think a mass email is going to be good enough because they may be delayed by your ISP and they still might not be read.
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Postby Ian » Tue Feb 01, 2011 9:51 am

I don't see why they couldn't do a mass email tbh. They send enough crap out about the casino, arcade etc etc.
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Postby keesbart » Tue Feb 01, 2011 10:23 am

Hi,
I just started BA and it looks that the API is working normal again.
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Postby eclipse » Tue Feb 01, 2011 10:28 am

Yeah, been running this morning and looks ok so far, wouldn't take it to heart Gary, at the end of the day it was a Betfair problem and they don't communicate their problems very well, and a 24 hour downtime was exceptional.
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Postby Dai_Young » Tue Feb 01, 2011 10:30 am

Haven't tried it myself yet but there are still people on the betfair forum reporting it as busted.
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Postby doris_day » Tue Feb 01, 2011 10:51 am

The website still has issues. I get an XMPP error box each time I go to the site. Then, even when I close down the Betfair tab on Firefox, I get a strange pop-up appear from my taskbar about Betfair chat having to reconnect. Odd....
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
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Postby doris_day » Tue Feb 01, 2011 12:04 pm

I think I may have fixed that by uninstalling Betfair Extras, which I dont think they support any longer anyway.
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Postby doris_day » Tue Feb 01, 2011 2:36 pm

Well the good news is that, for me at least, the API seems to be working well and is more efficient at bet matching than before the upgrade. At last.
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