Gruss Forum • View topic - Betfair Website unavailable on Monday 31st January

by **osknows** » Mon Jan 31, 2011 2:48 pm

A good day for massive amounts of scalping though!! :lol:

by **Penthawk** » Mon Jan 31, 2011 3:03 pm

osknows wrote:A good day for massive amounts of scalping though!!

and thats what I'm doing with good success.... going ultra careful though.

This is where BA comes into it's own.
Penthawk.

by **Dai_Young** » Mon Jan 31, 2011 4:32 pm

Some extremely odd things happening even on the web interface. Bets not displaying being the main issue. Betfair should take the site back down I reckon.

by **doris_day** » Mon Jan 31, 2011 4:55 pm

I think its appalling that they are allowing their API to remain up in such a state.

by **Ian** » Mon Jan 31, 2011 5:01 pm

Dai_Young wrote:Some extremely odd things happening even on the web interface. Bets not displaying being the main issue. Betfair should take the site back down I reckon.

Yeah, I put a bet up via BA that should have been matched according to the grid but wasn't. Cancelled it (I think !!) and closed down for the day.

by **RJM** » Mon Jan 31, 2011 5:02 pm

They couldn't care less.

by **mike** » Mon Jan 31, 2011 5:04 pm

Same here. A lot of 'bet in progress' errors and flashing P&L's. I was quiet happy that the API was running so smooth for almost a year. Hope this is temporary!

regards,
Mike

by **Penthawk** » Mon Jan 31, 2011 6:32 pm

I tried to stay with the scalping for a couple more races and gained a little but then decided it was a nightmare and gave in.
Hope Betfair are more gentle on us tomorrow.

by **GaryRussell** » Mon Jan 31, 2011 6:43 pm

Latest from Betfair.

Betfair Customer Services
When: 31 Jan 11 17:30
Updated:17:25

As part of the ongoing planned maintenance work, some products will be experiencing some disruption for approximately the next 3 hours. We apologise for any inconvenience this may cause.

The following products are currently unavailable:

Casino, Poker, Games, API, All Mobile products, Neteller deposits, Moneybooker deposits & withdrawals, Paypal withdrawals.

by **Castillo** » Mon Jan 31, 2011 9:27 pm

Estimated fix time now 01/02/2011, 12:01 AM

See http://service.betfair.info/

by **samclements74** » Mon Jan 31, 2011 9:32 pm

i had a stroke of luck, but near zero help from BF helpdesk....

First I laid Restless bay for £5 at 14.5 in the 2.40 at Wolv for a pre-race trade,.. watched the price rise four ticks then went to hedge with a back bet,. which it took,.. then untook, then took, then untook,... the P&L column flashing green to red like a disco strobe .I couldn't cancel the bet at all, it just kept flickering on and off while the price dropped down to 8,....

I was onto the BF helpdesk pretty fast,.. explained I was using Gruss BA, and asked if there were any problems,...? matey said there HAD BEEN a planned outage earlier but that was complete and no other ongoing problems. Just to empty browser cache and reboot my PC.

He said nothing about Betfair's notice that API software was down.

He also failed to close my trade at the outset, as I'd asked him to...

My luck came when Restless Bay got backed out of the gate and didn't run, saving me a loss of £65 if it had come in as the longshot RacingPost tip for today !

Amazing how quickly I lost all trust in the software / API. WIll definitely wait a while until all clear is tried n tested.

by **Mistermind** » Mon Jan 31, 2011 9:38 pm

"Betfair Website unavailable on Monday 31st January"

In future cases like this, can BA send an email to all subscribers?
I no longer logon to Betfair, and there was no announcement on BA Homepage, so never knew about this until after the maelstrom. Yes, i lost money. :roll:

With foreknowledge I could have traded on Betfair manually bypassing the troubled API.

by **doris_day** » Mon Jan 31, 2011 10:01 pm

Mistermind wrote:"Betfair Website unavailable on Monday 31st January"

In future cases like this, can BA send an email to all subscribers?
I no longer logon to Betfair, and there was no announcement on BA Homepage, so never knew about this until after the maelstrom. Yes, i lost money.

With foreknowledge I could have traded on Betfair manually bypassing the troubled API.

Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.

by **DontBetOnWinning** » Mon Jan 31, 2011 10:40 pm

Mistermind wrote:"Betfair Website unavailable on Monday 31st January"

In future cases like this, can BA send an email to all subscribers?
I no longer logon to Betfair, and there was no announcement on BA Homepage, so never knew about this until after the maelstrom. Yes, i lost money.

With foreknowledge I could have traded on Betfair manually bypassing the troubled API.

If your registered with Betfair, you would have got an email last week directly from them about the upgrade. To be fair, BF like most of us probably didn't know about the API prob till after they were emailed by which time you probably noticed your money disappearing.

Best to be cautious when BF do maintenance or "upgrades".

by **osknows** » Mon Jan 31, 2011 10:45 pm

doris_day wrote:Anything else you'd like ? Perhaps they should email you when its raining outside just in case you leave the house without an umbrella.

doris, I'm seriously thinking you're related to Bill Hicks? :lol:

Betfair Website unavailable on Monday 31st January

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