BA Launcher stopped working

[lindemann]

Since Wednesday morning I've been unable to open BA and I keep getting this message about BA Launcher stopped. I've tried every combination of uninstall/reboot/reinstall I can think of and I've used System Restore successfully but it doesn't cure the problem. I've even installed a rival product (Basic version only, no money changing hands here) and it works fine, the problem affects BA only.

I've also got problems with Excel being very sluggish and AdBlock has stopped working in Google Chrome, the logo is visible but no ads are blocked. Rightly or wrongly I'm blaming the Windows Update snowstorm that I got last week (20 updates FFS) but I can't find a cure.

Any ideas about the BA Launcher problem? Fixing Microsoft is also an option but postcard-sized answers only please.

[MarkRussell]

Hi,

Can you try bypassing the launcher program which basically checks for updates.
Go to Program Files/Betting Assistant and run the program "Betting Assistant.exe"

Regards,
Mark

[lindemann]

Sorry Mark, I'd already tried this without success. I've just tried again and it simply tells me Betting Assistant has stopped working.

[MarkRussell]

Sorry Mark, I'd already tried this without success. I've just tried again and it simply tells me Betting Assistant has stopped working.

Hi,

Sounds like something has got corrupted on your pc.
What version of Windows are you running?

Regards,
Mark

[lindemann]

Windows 7

[MarkRussell]

Hi,

I know you said that you already tried Windows System Restore, but could you try it again going back further as that does normally sort out this type of problem.

Regards,
Mark

[lindemann]

I'd already gone back as far as possible Mark. I think you're right in saying that something in my Windows system is corrupt, I've run System File Checker and it pretty much confirms this but can't repair. I'm now into a Non-destructive Repair of Windows 7 using an ISO image on a USB drive (whatever that means, I'm just following the instructions on screen). Fingers crossed.