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by **Magician777** » Tue Jun 17, 2014 8:33 pm

Hi Guys, I hope you can help me out, would like to use the software for horse racing, however when I download the software, then press the icon to install I am asked for pass word :cry:

can anyone give me a few pointers here.

Thank You
Gary

by **Captain Sensible** » Tue Jun 17, 2014 9:24 pm

Do you mean it's asking for a password just to install the program or load it up once it's installed?

You need to have a Betfair account already setup and the Betfair username then has to be permissioned to use the software and Betfair API by completing the form here http://www.gruss-software.co.uk/downloads.asp#

by **Magician777** » Tue Jun 17, 2014 10:38 pm

Captain Sensible wrote:Do you mean it's asking for a password just to install the program or load it up once it's installed?

You need to have a Betfair account already setup and the Betfair username then has to be permissioned to use the software and Betfair API by completing the form here http://www.gruss-software.co.uk/downloads.asp#

Hi Cap, it's asking for password before it installs, I have filled in the betfair details, user name etc,
I'm stuck, I cant really go any further with this,

by **GaryRussell** » Wed Jun 18, 2014 10:01 am

That's odd. Can you send a screenshot to admin@gruss-software.co.uk.

by **Magician777** » Wed Jun 18, 2014 4:35 pm

GaryRussell wrote:That's odd. Can you send a screenshot to admin@gruss-software.co.uk.

Did that very thing this morning, still cant help me, it's an oddity

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