Selection Information Displaying in Dollars

[pugs]

Hello Gary/Mark/All

I had this problem before with this particular pc.
This morning ie7/firefox/outlook would not connect to the internet, but Betting Assistant worked perfect. So after several re-boots and some tinkering in “Network and Internet Connections” I gave up an tried a system restore (only back to yesterday) and everything worked fine again. Well everything but the fact that when I now click on “Selection Information” (horses name) the Betfair graph displays in dollars.

When I had this problem before I found a Gruss preferences file, which when deleted in conjunction with a clean install rectified the issue. Trouble is I can no longer find this file, and just doing a clean install doesn’t rectify things.

All pc settings are “English UK” and in GBP, and everything else does display in pounds, its just the graph from Betfair.

Any help or advice most appreciated.

[GaryRussell]

I don't think it's anything to do with the preferences file. The problem is the way that Betting Assistant fetches the information from Betfair. I have had this problem reported by other users recently and have been working on a fix today. It will be in the next release which will be available in a few days.

[pugs]

Cheers Gary that great.

This is the second time I have had this issue and both times were on the same machine and both times were immediately after having an issue with that machine, so I really thought that pc was corrupting/changing something in my Betting Assistant.
I guess thats why I used to mix sand and cement for a living

[GaryRussell]

I have uploaded the latest build of pre-release version 1.1.0.63. It now updates the information in the popup as frequently as your refresh rate instead of every 10 seconds. I would be grateful if you could give it a try.

Download it using the following link (uninstall your current version first if you previously installed the pre-release version 1.1.0.63).

http://www.gruss-software.co.uk/Betting ... _Beta1.msi

[pugs]

Thanks Gary

Firstly can I just say the dollar issue did rectify itself the following day with no pc issue or setting changes at all, so once again I think your diagnosis was spot on, for what was a very rare occurrence.

The new “price over time” graph is so much more asthetically pleasing, no longer jumps/defaults back to the top on a refresh, and seems a lot clearer. I will never understand why Betfair insist on having up to 90% of their pages stark white. I know I have sensitive eyes, but I can’t be the only one, and i’m sure everyone loves a little colour in their lives. So a big thumbs up for the new graph.

Two tiny little things, one of which probably has nothing to do with Gruss.
Firstly, a black line now appears at the bottom of my Betting Assistant, almost like a black horizontal scroll bar. And when there are enough runners to reach the bottom of the Betting Assistant display area a normal blue scroll bar appears above it (it has always done that with enough runners) but now instead of losing half a selection/row, I am losing a full selection/row.

And secondly, When the “price over time” graph is on auto refresh, historic information appears to change. I did read on your forum about how the Betfair website and API do display different information, I wonder if that may have something to do with it. But its of no real issue to me anyway, I just thought you would like to know.

Many thanks Gary, great work as usual.

[GaryRussell]

The black bar is deliberate. It is where the last action is displayed. It used to be above the bets manager, but was not visible when the bets manager was hidden. I moved it to the bottom of the screen so that it would always be visible. After you have placed a bet you will see the confirmation is displayed there.

Can you give an example of the historical information on the graph changing? The graph is simply the image taken from the website so in theory if you could refresh this information on the website as often as you can in BA you would see the same issue.

[pugs]

Ah ha, the black bar. I didn’t recognize it because I always have the old bets manager hidden.

The price over time graph, it doesn’t happen on every selection. But if you go to Salis 13.35, Darley Sun, and look at the graph itself, you should just notice the historic data jumping, as if its continually removing and replacing previously matched bets. It was far more profound when there was a lot less bets matched.

[pugs]

14.00 Gipsy Jazz is a better example

[GaryRussell]

I can see exactly what you mean. I am investigating.

[GaryRussell]

I have fixed the problem. Uninstall your current version and re-install from the link I provided previously.

[pugs]

Many thanks Gary, will do later

[pugs]

Cheers Gary

All seems spot on now.

As I said above, the Betfair information pop up looks much better now you have had your hands on it, and far more pleasing on the eye. I have also just realised you have removed one of the selection drop down menu’s. I was forever changing the selection via the lower drop down menu, which wasn’t a problem because I never had the “auto refresh” on, and I never had that on because while looking at the data chart on the right the refresh>default back to top would drive me nuts, but very occasionally I would want to monitor a price trend on the graph and switch the refresh on, and sit here watching the price trend on the wrong selection

I am living proof that things have to be idiot proof

Anyway, great work again on improving something Betfair have spent millions on