Software issues

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Software issues

Postby Sjd101 » Thu Jun 25, 2015 8:32 am

Hi
I can't load Gruss thus morning. It crashed first thing. When I try to log in it comes up with blank screen, says default profile and says I have 1004 days left on subscription. It won't load markets.

I have uninstalled and reinstalled but same problem. Any ideas?
Thanks
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Re: Software issues

Postby Captain Sensible » Thu Jun 25, 2015 12:41 pm

Have you checked your connection to Betfair is running OK and the sites up? Also log into the Betfair site as they sometimes block access if they've sent messages or need you to confirm some new t&c's
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Re: Software issues

Postby rourkem » Sat Jul 04, 2015 4:05 pm

Hi, sorry to bump this up but what is the quickest way on testing Betfair's connetion?
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.