ERROR_LOGGING_REF help needs

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ERROR_LOGGING_REF help needs

Postby alrodopial » Thu Mar 20, 2014 8:27 pm

ERROR_LOGGING_REF
in the bet reff column

what does it means?
placed two bets in the same race - lay at sp -
and got this message
there is nothing in my betting history lapsed/voided bets
i lost some money because of this
Garry?
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Postby alrodopial » Thu Mar 20, 2014 9:16 pm

bets placed at 18:25 (try)
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Postby MarkRussell » Thu Mar 20, 2014 11:01 pm

Hi,

Looks like there were some further issues with the exchange following the earlier outage.

See http://community.betfair.com/service/go/thread/view/94166/30226501/exchange-issues---resolved

I would say this problem accounts for it.

Regards,
Mark
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Postby alrodopial » Thu Mar 20, 2014 11:26 pm

further issues remain
tomorrow is another day
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.