So Perhaps You Guys Will Deign To Tell Me What Happened Here

[kiint]

So I have a number of matched bets and a single unmatched bet on the 20:40 at Chelmsford.
I adjust the odds on the by right clicking to bring up the bet update box and hit okay. Box does nothing but sits there taunting me and the rest of the intertface freezes. I try to close the dialog box by hitting the X and instead, the whole bloody application closes. No "Do you want to exit" dialog, it just crashes out at a point I could have greened up for a profit but instead leaves me with an 80 quid loss.

Pissed off?
Yes, you could say that.

[wizardofmann]

It would appear that Betfair were 'experiencing problems' yesterday but failed to inform their customers, as yesterday Betting Assistant kept freezing for at least ten seconds at a time on at least three occasions! I run a BOT and have code to deal with the above issues, thank heavens. Perhaps other people would care to comment as well to clarify the position?

[MarkRussell]

Hi,

Apparently, last night Betfair did report some network issues affecting some customers which could have affected the API feed and therefore made the software appear to freeze.
However crashes are quite rare, i.e. where the software closes without any message.
We have made the software as robust as possible but all Windows programs can crash unexpectedly.
It is a good idea to have the Betfair website open so that you can close any open position in this rare circumstance.

Regards,
Mark