map freezes

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map freezes

Postby alrodopial » Sat Jul 18, 2026 2:36 pm

Hi, map freezes at the official off time , if restarted shows map far height
pic 12 & 14 are ok
pic 15 & 17 freezed
pic 18 after restart
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Screenshot_14.png
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Screenshot_12.png
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Re: map freezes

Postby alrodopial » Sat Jul 18, 2026 2:37 pm

freeze
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Screenshot_15.png
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Re: map freezes

Postby alrodopial » Sat Jul 18, 2026 2:48 pm

It turned at the below view byitsef a couple of secs after the official off
Previously I saw a race of 4 runners showing the map correctly
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Re: map freezes

Postby GaryRussell » Sun Jul 19, 2026 10:27 am

What version of Betting Assistant are you using? That is the old style map. There is a much improved map in version 1.3.4.5
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Re: map freezes

Postby alrodopial » Sun Jul 19, 2026 3:49 pm

The new version works fine
I'm using this instance of BA for recording purposes with no need for update for some time
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Re: map freezes

Postby TommiBoi » Sun Aug 16, 2026 3:24 pm

I'm using 1.3.4.5 and never usually ask for help (yes I'm one of those lurkers), BUT I have so many issues with the software not aligning with the manual! How am I suppose to drive this thing without up to date instructions?

Anyway, now I'm here...

I'm getting this map freeze too, which is super-frustrating given that it's taken me weeks to figure out that Right-Click shows the map in the first place.
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Re: map freezes

Postby TommiBoi » Sun Aug 16, 2026 3:43 pm

Okay, I messed about with zoom (once I'd hit random keys to find it) and that seems to have fixed it ;)
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Re: map freezes

Postby TommiBoi » Sun Aug 16, 2026 4:30 pm

Ah, now the 'Select Horses' button has stopped working :(
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Re: map freezes

Postby GaryRussell » Sun Aug 16, 2026 8:20 pm

TommiBoi wrote:I'm using 1.3.4.5 and never usually ask for help (yes I'm one of those lurkers), BUT I have so many issues with the software not aligning with the manual! How am I suppose to drive this thing without up to date instructions?

Anyway, now I'm here...

I'm getting this map freeze too, which is super-frustrating given that it's taken me weeks to figure out that Right-Click shows the map in the first place.

I am not aware there was a freezing issue in this version. It's only ever been reported in the older version. I'll look into it.
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Re: map freezes

Postby GaryRussell » Sun Aug 16, 2026 8:22 pm

TommiBoi wrote:Ah, now the 'Select Horses' button has stopped working :(


What exactly is not working? Does the list of horses not popup or does it not let you select any when it does?

Is it happening consistently on all markets?
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Re: map freezes

Postby TommiBoi » Wed Aug 19, 2026 9:18 am

Hi Gary,

Thanks for the replies.

Yeah, the button is unresponsive after the first one or two uses. Closing and restarting BA is the fix for now.
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Re: map freezes

Postby GaryRussell » Thu Aug 20, 2026 6:55 am

I can see two issues.

1) If you click outside the selections then you may get an error which makes it unstable. If you don't do this then you should not need to close the application.

2) The selections list is sometimes empty. If you close the list window and click the button again it should work.

I will fix this in the next release which is due in the next few weeks.
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